Returns and Refunds Policy

Last updated: June 25, 2016

Randevu, Inc ("us", "we", or "our") operates the Randevu mobile application (the "Service").

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

Thank you for shopping at Randevu.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

Before you return a product, please make sure that:

  • The product was purchased in the last 30 days

  • The product is in its original packaging

  • You obtained a Return Merchandise Number (RMN) from us

To obtain a Return Merchandise Number (RMN), contact us:

  • By email: support@randevuapp.com

Send the product with its original packing and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

Randevu Inc 10340 SW 187th st Miami FL 33157

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Randevu.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Digital products

We issue refunds for digital products within 30 days of the original purchase of the product.

We issue refunds for digital products only under the following conditions:

  • Product not delivered (if you haven't received the delivery email from us)

  • Download issues (if you experience problems while downloading the product)

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: support@randevuapp.com

Contact Us

If you have any questions about this Privacy Policy, please contact us.